SaaS is in kind of a funny position right now. If you look at the pyramid from the top, at the SalesForces of the world, it looks like they’re fine, they just need to pivot to make their SaaS sexy to agents. Benioff did that recently with SF, exposing the whole platform headless and API-first, in exactly that: a bid to make SalesForce sexy to agents. That’s the new game for SaaS.
People look up there and say, oh it’s gonna be just fine, those are system of record, nobody’s going to reimplement them. Nobody wants to pay the tax of maintaining those systems for security, compliance, performance, scalability, etc. Right? This is just the new Buy vs Build.
Saaspocalypse diff - buy vs. build